Part of the Team

Ross Memorial Hospital volunteers come from all walks of life, and range from teens, to grandparents. Volunteers give from the heart and give of themselves with enthusiasm. They can be seen offering assistance in almost all areas of the Hospital.

Services to the Hospital

Reflections Café

Reflections Café is located at the main entrance. The Cafe offers both hot and cold beverages, as well as soup, sandwiches, muffins and other light refreshments.  

Reflections Gift Shop

Reflections Gift Shop offers a large selection of items, including gifts, toys, books, magazines, postage stamps, candy, toiletries, sleep wear and children's wear, as well as an array of knit baby items and baby quilts, which have been hand-made by our talented volunteers. Visit the Gift Shop located at the main entrance.

Information Desk

Ross Memorial's Information Desk is located at the main entrance and is staffed by volunteers. The Information Desk provides information on services and directions to patient rooms and areas within the Hospital. Volunteer applications can also be found at the Information Desk.

Tuck Cart

For those who are unable to visit the Gift Shop, Hospital volunteers operate a Tuck Cart, which makes regular visits to the patient areas and carries a wide variety to items.

Patient Care

Volunteers are involved in most patient care areas throughout Ross Memorial, assisting staff and patients in any way they can. These areas include Ambulatory Care Unit, After Hours Clinic, Complex Continuing Care, Cardio Rehabilitation, out patient surgery, diagnostic imaging, emergency department, infection control, medical unit, mental health, obstetrics, paediatric surgery, physiotherapy department, occupational health and safety, obstetrics, and pastoral care.

Other Services

From time to time volunteers are called upon to assist in other ways. Volunteers assist public health nurses at ‘Flu Shot clinics”. They act as guides for hospital tours, deliver flowers, take messages and pass on information, and carry out many other tasks when asked to do so by the hospital administration.

“Part of the Team” Bursary

Each year, the Volunteer department will make $10,000 available for any staff member who wishes to upgrade his or her education. The maximum amount of each bursary is $5,000.